1. Introduction

iClean4u Property Management Services Ltd ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and other contact details you provide.
• Service Information: Details related to your service bookings, preferences, and communications.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).

3. How We Use Your Information

We use your data to:

• Provide and manage our cleaning and clearance services
• Respond to your enquiries and process bookings
• Send service updates, invoices, or promotional messages (with consent)
• Improve our website and customer experience
• Comply with legal or regulatory obligations

4. Sharing Your Information

We do not sell your data. We may share your information with trusted service providers (e.g., payment processors, IT support) under strict confidentiality and only for the purpose of delivering our services.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of incorrect or incomplete data
• Request deletion of your data (where applicable)
• Object to or restrict certain types of processing
• Withdraw consent for marketing at any time

To exercise these rights, please contact us at enquiries@iclean4u.uk.

7. Cookies & Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to improve functionality and understand how visitors use the site. You can manage your cookie preferences via your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

• Email: enquiries@iclean4u.uk
• Phone: 01933 420757